Eligibility Interviewers, Government Programs
Government & Public Administration · Public Management and Administration
Pay and outlook shown for
New workers start near $39,890; experienced workers reach $52,380. About 930 people do this job in San Antonio-New Braunfels, TX.
Job outlook
Alamo region (San Antonio and 12 surrounding counties), Texas Workforce Commission projection 2024 to 2034; U.S. figures from the BLS.
- Employment change
- +15.4%
- Openings a year
- 130
- Employed in 2024
- 1,247
Typical entry education: High school diploma or equivalent · Training: Moderate-term on-the-job training
Alamo Colleges programs that lead here
No program is mapped to this career yet. Many careers start from a transfer pre-major or a related program.
Browse all programsSkills this career uses
The skills O*NET rates most important for the job, with how much of each the work needs on a 1 to 7 scale.
- Speaking4.3
- Active Listening4.1
- Reading Comprehension4.0
- Writing3.9
- Social Perceptiveness3.9
- Service Orientation3.6
- Critical Thinking3.6
- Judgment and Decision Making3.3
What the work is
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
- Answer applicants' questions about benefits and claim procedures.
- Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
- Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
- Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
- Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
- Interview and investigate applicants for public assistance to gather information pertinent to their applications.
Education people in this job have
Share of workers by highest education, from O*NET surveys. It shows what others did, not what you must do.
- High school or less26%
- Some college19%
- Associate degree24%
- Bachelor's degree24%
- Master's degree7%
Job zone 3, medium preparation: Training, an associate degree, or a few years of related experience.
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