Patient Representatives

Bright outlookJob zone 3: medium preparationO*NET 29-2099.08

Pay and outlook shown for

median pay per year, San Antonio-New Braunfels, TX

$37k10th$46kMedian$78k90th

New workers start near $36,820; experienced workers reach $78,350. About 1,330 people do this job in San Antonio-New Braunfels, TX.

Job outlook

Alamo region (San Antonio and 12 surrounding counties), Texas Workforce Commission projection 2024 to 2034; U.S. figures from the BLS.

Employment change: +14.4%; Alamo region, 1,481 to 1,694 jobs · U.S. +5%
Openings a year: 131; in the Alamo region, from growth and people leaving · U.S. 13,600
Employed in 2024: 1,481; in the Alamo region · U.S. 178,800

Typical entry education: Postsecondary nondegree award

No program is mapped to this career yet. Many careers start from a transfer pre-major or a related program.

The skills O*NET rates most important for the job, with how much of each the work needs on a 1 to 7 scale.

Assist patients in obtaining services, understanding policies and making health care decisions.

Explain policies, procedures, or services to patients using medical or administrative knowledge.
Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Interview patients or their representatives to identify problems relating to care.
Refer patients to appropriate health care services or resources.
Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.

Share of workers by highest education, from O*NET surveys. It shows what others did, not what you must do.

Job zone 3, medium preparation: Training, an associate degree, or a few years of related experience.

Six questions rank every career here by how closely its interest profile follows yours.