Interviewers, Except Eligibility and Loan
Business Management & Administration · Administrative Support
Pay and outlook shown for
New workers start near $35,540; experienced workers reach $55,410. About 1,380 people do this job in San Antonio-New Braunfels, TX.
Job outlook
Alamo region (San Antonio and 12 surrounding counties), Texas Workforce Commission projection 2024 to 2034; U.S. figures from the BLS.
- Employment change
- -1.1%
- Openings a year
- 150
- Employed in 2024
- 1,328
Typical entry education: High school diploma or equivalent · Training: Short-term on-the-job training
Alamo Colleges programs that lead here
No program is mapped to this career yet. Many careers start from a transfer pre-major or a related program.
Browse all programsSkills this career uses
The skills O*NET rates most important for the job, with how much of each the work needs on a 1 to 7 scale.
- Active Listening4.0
- Speaking4.0
- Reading Comprehension3.6
- Social Perceptiveness3.3
- Writing3.4
- Critical Thinking3.3
- Service Orientation3.3
- Time Management3.3
What the work is
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Review data obtained from interview for completeness and accuracy.
- Assist individuals in filling out applications or questionnaires.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
Education people in this job have
Share of workers by highest education, from O*NET surveys. It shows what others did, not what you must do.
- High school or less42%
- Certificate17%
- Some college6%
- Associate degree33%
- Bachelor's degree1%
Job zone 3, medium preparation: Training, an associate degree, or a few years of related experience.
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