Computer Network Support Specialists
Information Technology · Network Systems
Pay and outlook shown for
New workers start near $46,520; experienced workers reach $121,510. About 600 people do this job in San Antonio-New Braunfels, TX.
Job outlook
Alamo region (San Antonio and 12 surrounding counties), Texas Workforce Commission projection 2024 to 2034; U.S. figures from the BLS.
- Employment change
- +17.9%
- Openings a year
- 71
- Employed in 2024
- 838
Typical entry education: Associate's degree · Training: Moderate-term on-the-job training
Alamo Colleges programs that lead here
22 programs, with the college that teaches each.
Cisco Certified Network Associate (CCNA) Level 1 Certificate
Cloud Computing, A.A.S.
Cloud Support Specialist Level I Certificate
CompTIA Linux+ Certification Preparation (OSA)
Computer Science
Network Administration Technology, A.A.S.
Network Support Technician Level 1 Certificate
Cloud Computing - Bachelor of Applied Technology
Computer Science
Cybersecurity and Information Assurance
Showing 10 of 22.
Apply to Alamo CollegesSkills this career uses
The skills O*NET rates most important for the job, with how much of each the work needs on a 1 to 7 scale.
- Critical Thinking3.8
- Active Listening3.6
- Reading Comprehension3.9
- Judgment and Decision Making3.4
- Monitoring3.6
- Speaking3.5
- Active Learning3.4
- Complex Problem Solving3.3
What the work is
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
- Analyze network data to determine network usage, disk space availability, or server function.
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Configure security settings or access permissions for groups or individuals.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
- Document network support activities.
- Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
Education people in this job have
Share of workers by highest education, from O*NET surveys. It shows what others did, not what you must do.
- High school or less4%
- Certificate10%
- Some college14%
- Associate degree22%
- Bachelor's degree49%
- Master's degree2%
Job zone 4, considerable preparation: Usually a bachelor's degree, sometimes a strong associate plus experience.
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